AI readiness
that puts
people first.

AI changes more than the tools people use. The Great Friction helps organizations and community groups build AI skills, strengthen how they work, and put responsible AI use into action.

A Black woman in a charcoal blazer reviewing documents during a conversation in a library.
AI in the middle. Humanity all around.

Find the right
starting point

Start with a focused learning session or explore a deeper readiness and workflow engagement. We’ll discuss what fits your people, your work, and the questions you’re facing.

AI Reality Check

Understand how AI is being used, where people are uncertain, and what needs to change across tools, guidance, and oversight.

Human–AI Workflow Pilot

Redesign and test one team’s AI-supported process, with clear responsibilities, human review, and evidence to guide what happens next.

AI, We Need To Talk:
Terms of AI Engagement™

Learn what AI can access, how to set boundaries and verify its outputs, and when to pause or seek human review.

Custom Learning &
Leadership Briefings

Workshops, curriculum, and facilitated sessions tailored to your audience, connecting responsible AI use to the work you do.

Rosa J. Combs smiling in a sage floral suit and white blouse.
The person behind the practice

Meet Rosa

I’m Rosa J. Combs, J.D., founder and managing director of The Great Friction. My work brings together AI governance, education, and applied research to help people understand AI’s limits, make informed decisions, and put accountability into action.

I work with organizations and community groups to connect responsible AI principles to the decisions people face in their everyday work.

Tell me about
your team
or community

What are you trying to understand, improve, or change about how AI is used? Share a little about your goals, and we can discuss where to start.

Tell us who you’re supporting, what you’re working on, or which service interests you.

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